HC Deb 27 February 1996 vol 272 cc423-4W
Mr. Charles Wardle

To ask the Secretary of State for Defence what are the key targets for the chief executive of the Army Base Repair Organisation for 1996–97. [18034]

Mr. Soames

The chief executive of the Army Base Repair Organisation has been set the following key targets for 1996–97.

  1. 1. To remain within ABRO's allocated budget.
  2. 2. To deliver a responsive repair service, which both matches the needs of the customer in peace and for operations to the agreed timelines, quantity and quality criteria and offers value for money.
  3. 3. To implement a comprehensive output based system to measure customer satisfaction.
  4. 4. To submit to the Minister of State for the Armed Forces the results of the land command support market Test by 31 January 1997.
  5. 5. To complete the transfer of all repair activities from ABRO Old Dalby and close the workshop by 31 December 1996.
  6. 6. To reduce by 2 per cent. the 1996–97 ratio of labour costs to hours of production by 31 March 1997.
  7. 7. To obtain tenders for the re-installation of the strategic test facilities for Challenger and Warrior transmission and steer units by 31 March 1997.

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