Benefits Agency (Hansard, 26 February 1996)

§ Mr. Roger Evans

This is a matter for Peter Mathison, chief executive of the Benefits Agency. He will write to the hon. Member.

Letter from Peter Mathison to Mr. Jeremy Corbyn, dated 22 February 1996: The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Question asking what are the recorded staffing levels and average daily attendance at the Benefit Agency offices at Highgate and Finsbury Park for (a) January 1992, (b) June 1992, (c) January 1993, (d) June 1993, (e) January 1994, (f) June 1994, (g) January 1995, (h) June 1995 and (i) January 1996; and what estimated level of public expenditure was planned for in each month. The information available is shown in the table at Annex A. I hope you find this reply helpful.

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Annex A: Staffing and Caller Levels at Finsbury Park and Highgate Branch Offices
	Finsbury Park	Highgate
Period (calendar months)	Staffing	Average daily attendance	Planned monthly staffing expenditure	Staffing	Average daily attendance	Planned monthly staffing expenditure
January 92	31	n/a	n/a	29	n/a	n/a
June 92	26	204	n/a	27	205	n/a
January 93	32	247	n/a	35	218	n/a
June 93	34	298	£38,044	36	237	£44,438
January 94	36	295	£46,939	40	240	£45,486
June 94	35	244	£41,211	38	154	£44,783
January 95	33	292	£40,866	38	230	£44,141
June 95	31	255	£43,625	32	245	£46,468
January 96	30	275	£43,268	32	276	£45,085

These figures are provisional and subject to change. The statistics for average daily attendance prior to June 1995 are for Income Support callers only.

Contributory Benefit callers prior to June 1995 are only available at a district level.

n/a = not available.