§ Mr. HansonTo ask the Secretary of State for Social Security what were the number of customer visits to each of the current Benefits Agency offices in Wales in each of the past three years. [5949]
§ Mr. Roger EvansThis is an operational matter for Peter Mathison, chief executive of the Benefits Agency. He will write to the hon. Member.
Letter from Peter Mathison to Mr. David Hanson, dated 3 December 1996:
The Secretary of State for Social Security has asked me to reply to your recent Parliamentary Questions asking what were the number of customer visits to each of the current Benefit Agency offices in Wales in each of the past three years.The information requested is shown in the attached table.I hope you find this reply helpful.717W
District/site 1994–95 1995–96 1996–97 year to October Cardiff and Vale Barry 50,862 51,660 32,594 Cardiff Cowbridge Road 65,478 69,987 41,516 Cardiff Heron House 81,496 97,149 61,938 Cardiff Southgate House 71,432 66,019 36,084 Gwent Borders Abergavenny 4,837 5,012 2,770 Blaenavon 2,068 2,291 621 Chepstow 3,331 3,588 2,238 Cwmbran 45,408 49,928 24,160 Monmouth 4,147 4,194 3,724 Newport Sovereign House 88,838 86,114 50,874 Pontypool 5,529 5,636 3,523 Gwyneddigion Maldwyn Aberystwth 23,013 24,148 12,112 Bangor Ty Glyder 7,256 8,835 6,227 Blaenau Ffestiniog 2,129 1,992 1,067 Caernarfon 28,143 29,850 21,153 Cardigan 9,794 9,546 5,345 Dolgellau 3,229 2,911 1,553 Holyhead 14,456 14,450 8,717 Knighton 1,051 905 514 Lampeter 5,494 5,453 3,046 Llandrindod Wells 6,870 6,462 4,217 Llandysul 1,625 1,543 1,085 Llangefni 16,748 18,625 10,346 Machynlleth 1,132 1,365 759 Newtown 19,859 22,248 13,168 Porthmadog 14,210 16,552 11,225 Pwllheli 2,843 2,627 1,710 Welshpool 5,414 5,804 3,464 South Wales Valleys Aberdare 184,099 64,546 26,735 Abertillery 19,940 15,594 5,162 Bargoed High Street 143,191 33,149 21,836 Blackwood 30,405 36,339 31,983 Brecon 5,614 7,420 4,146 Bridgend 175,012 71,828 41,397 Caerphilly 169,222 53,128 29,201 Ebbw Vale 29,568 31,360 22,269 Ferndale 12,868 2,785 1,272 Maesteg 114,339 13,730 7,277 Merthyr Tydfil 190,106 69,156 42,018 Mountain Ash 119,824 15,215 5,649 Pontlottyn 14,026 3,090 1,462 Pontypridd 139,583 38,431 25,748 Porth 130,281 29,400 17,258
District/site 1994–95 1995–96 1996–97 year to October Tonypandy 139,153 38,013 23,978 Tredegar 6,474 6,195 2,027 Treorchy 16,193 6,013 2,939 Ystradgynlais 15,420 5,210 2,175 South-west Wales Ammanford (41) 33,521 26,540 15,307 Carmarthen Ty Myrddin 19,709 17,273 9,604 Gorseinon 8,783 8,970 5,071 Haverfordwest 21,006 22,629 13,637 Llandeilo 2,010 2,176 1,269 Llanelli 41,111 38,430 23,159 Morriston 52,447 50,413 32,085 Neath 37,008 43,941 26,998 Pembroke Dock 24,927 22,337 12,648 Pontadawe 2,178 2,434 1,542 Port Talbot 38,670 44,554 38,181 Swansea 104,031 108,215 64,328 Tumble 2,667 2,324 1,224 Wrexham and north-west coast Colwyn Bay 40,879 33,591 22,995 Denbigh 3,168 5,272 1,825 Flint 24,730 25,241 15,059 Holywell 10,915 15,732 5,584 Llandudno 7,377 8,354 3,972 Llangollen 738 1,079 577 Llanrwst 453 452 191 Mold 3,758 3,304 1,603 Rhyl 64,362 63,273 33,748 Ruthin 720 1,050 319 Shotton 5,156 4,724 2,489 Wrexham 33,569 49,080 26,823 Grand total 1,785,903 1,756,884 1,040,520 1The 1994–95 caller figures were unavailable at site level. For this exercise the District figure has been extrapolated using the 1995–96 site by site data. Figures are provisional and subject to change.