HC Deb 17 April 1996 vol 275 c544W
Mr. Fatchett

To ask the Secretary of State for Foreign and Commonwealth Affairs what plans he has to introduce charter standards for the work of entry clearance staff; and if he will make a statement. [25344]

Mr. Hanley

Entry clearance issuing posts conform with a set of standards laid down in "Best Practice", a copy of which will shortly be placed in the Library of the House. Those standards include the requirement that entry clearance sections operate within the spirit of the citizens charter.