§ Mr. RedmondTo ask the Secretary of State for Health how many calls have been made to the NHS helpline in the Trent regional health authority area for each month since its establishment; and how much has been spent in establishing, publicising and administering the helpline. [39444]
§ Mr. MaloneThe tables detail the number of calls which the Trent regional health information service have received since its inception in April 1992 to September 1995 and the full contract price paid to Nottingham community health national health service trust to provide the service.
The contract price includes the cost of publicising and administering the service. There was an established local health information service in Nottingham prior to the establishment of the national HIS network. The contract price for 1991–93 includes a sum of £66,000 to upgrade accommodation, furnishings and IT software prior to Nottingham community health NHS trust taking responsibility for providing the regional HIS.
Illustration of the number of calls received by Trent Regional HIS since it was established in April 1992 Month 1992–93 1993–94 1994–95 1995–96 April 130 837 849 1,604 May 141 702 864 1,799 June 118 731 1,349 1,893 July 134 685 1,052 1,734 August 129 735 1,033 1,717 September 285 941 1,715 1,917 October 294 750 2,111 n/a November 393 747 1,951 n/a December 217 466 1,162 n/a January 529 700 2,023 n/a February 1,386 780 1,776 n/a March 1,110 980 1,916 n/a Total 4,866 9,054 17,801 110,664 1 To date.
Illustrates the contract value between Trent regional health authority and Nottingham community health NHS trust for the provision of the regional freephone HIS Year Value of contract 1992–1993 £177,181 Includes £66,000 contribution towards upgrading accommodation, furniture and IT software. 1993–1994 £137,859 Includes £13,810 for an ethnic development outreach worker in Leicester. 1994–1995 £149,637 Includes £14,402 for an ethnic development outreach worker in Leicester. 1995–96 £155,193