HC Deb 01 November 1995 vol 265 c318W
Mr. Gordon Prentice

To ask the Chancellor of the Duchy of Lancaster what assessment he has made of performance against the standards set out in the citizens charter of the Lancashire constabulary [40474]

Mr. Horam

Lancashire constabulary applied for a charter mark this year. Assessment involves evaluation against all six citizens charter principles plus three more: user satisfaction, measurable improvements in the quality of service, and innovative enhancements to services at no extra cost. An announcement on those organisations which have been successful will be made in December.

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