Bus Services (Complaints) (Hansard, 25 May 1995)

HC Deb 25 May 1995 vol 260 cc674-5W 674W

§ Ms Walley
To ask the Secretary of State for Transport if he will list by traffic area office for each of the last five years the number of complaints received from members of the public regarding the operation of local bus services. [25912]

§ Mr. Norris
The available information is given in the attached table.
675W

Number of complaints received by Traffic Area Offices from the general public since 1990

Traffic Area 1990–91 1991–92 1992–93 1993–94 1994–95

WTA 84 53 87 101 105

SEMTA 34 40 62 42 69

NWTA 41 59 52 35 32

SCOT 37 63 55 95 120

ETA 98 103 76 71 109

NETA ¹220 ¹230 237 321 205

WMTA n/a n/a 90 133 109

SWTA n/a n/a 96 60 110

Note:

¹ Estimated figures.

Number of complaints received by Traffic Area Offices from the general public since 1990
Traffic Area	1990–91	1991–92	1992–93	1993–94	1994–95
WTA	84	53	87	101	105
SEMTA	34	40	62	42	69
NWTA	41	59	52	35	32
SCOT	37	63	55	95	120
ETA	98	103	76	71	109
NETA	¹220	¹230	237	321	205
WMTA	n/a	n/a	90	133	109
SWTA	n/a	n/a	96	60	110
Note:
¹ Estimated figures.