HC Deb 18 May 1995 vol 260 c305W
Mr. Devlin

To ask the Secretary of State for Defence what performance targets have been set for the Defence Accounts Agency for 1995–96. [25565]

Mr. Freeman

The chief executive of the Defence Accounts Agency is responsible for providing accounting services for the Ministry of Defence as defined in the agency framework document. During 1995–96, the DAA will be reorganised and its successor organisations will be set new targets. The chief executive of the DAA will however report progress against the DAA targets during the year in a final annual report.

DAA has been set the following challenging key performance targets in 1995–96:

  1. (a) To complete the following workload within the funds allocated for this purpose:
    • Manage 89,350 non-industrial pay accounts
    • Manage 41,5000 industrial pay accounts
    • Complete 130,000 pensions awards/transactions
    • Approve 500,000 claims for travel or transfer expenses
    • Pay 17,000 fees claims
    • Pay 20,000 miscellaneous personal payments claims
    • Pay 3,205,000 bills
    • Process 45,000 invoices
    • Make 396,500 personal payments
    • Manage 13,000 imprest accounts
    • Process 35,000 HQ receipts
    • Process 2,750 banknote orders
    • Process 2,250 bank fundings
  2. (b) To meet the agency's quality of service standards in service level agreements and performance targets.
  3. (c) To make efficiency savings with a value of at least 2.5 percent. of the initial cash allocation.
  4. (d) To compete for payroll and pension awarding business offered through the Government's market testing programme.
  5. (e) To implement the DAA quality strategy by 30 June 1995.
  6. (f) To implement the findings of the agency's first three year review.