§ Mr. Ron DaviesTo ask the Secretary of State for Wales what is his Department's policy in respect of civil servants whose name, position and telephone numbers are not publicly available answering queries from members of the public and what is the external distribution of his Department's internal telephone numbers. [18500]
§ Mr. RedwoodWelsh Office staff answering queries from the public are normally expected to give their names, in line with the principles of the citizens charter. Their office telephone numbers are available from the Welsh Office exchange. The Welsh Office internal telephone directory is sent on request to central Government bodies, non-departmental public bodies and the National Audit Office.