HC Deb 22 June 1995 vol 262 cc391-2W
17. Mr. Jim Cunningham

to ask the Secretary of State for the Home Department what progress has been made in improving the provision of interpreters for the immigration service following the report of the complaints audit committee. [28413]

Mr. Nicholas Baker

While the provision of interpreters for the immigration service is generally satisfactory, the recommendations of the complaints audit committee are under consideration. A new training package is being devised and a review of the arrangements under which interpreter services are provided to immigration and nationality department is planned under the Department's "Competing for Quality" programme. This review will examine both the quality and cost effectiveness of the arrangements.