§ 23. Sir Fergus MontgomeryTo ask the Secretary of State for Transport what guarantees will be available to rail users on the privatised railway which were not available on the nationalised railway. [30140]
§ Mr. WattsRail users on the privatised railway will be able to enjoy, for the first time, contractually guaranteed levels of service, guaranteed ticket retailing facilities and the regulation of key daily fares and season ticket prices. The combination of these guarantees with the flexibility for franchisees to innovate will ensure a better service for passengers.