§ Mr. ChidgeyTo ask the Secretary of State for the Home Department what measures his Department is taking to reduce the number of non-urgent and hoax 999 telephone calls.
§ Mr. MacleanThe Home Office sponsors a 999 liaison committee, which brings together the public telephony operators, the emergency services and Oftel and provides a forum in which problems can be addressed. A number of initiatives are being carried out to reduce the incidence of non-urgent and hoax 999 calls; these include sending warning letters to customers and school visits by emergency service personnel. A report will be submitted to the 999 liaison committee in March 1995, documenting progress and making recommendations for the development of a national strategy.