§ Mr. HendryTo ask the Secretary of State for the Environment what performance targets have been set for the Ordnance Survey executive agency in the year 1995–96. [20350]
§ Mr. AtkinsThe following performance targets have been set for Ordnance Survey in 1995–96.
- 1. To recover at least 80 per cent. of the total costs incurred by the agency.
- 2. To offer customers national coverage of Superplan by 31 December 1995.
- 3. To increase progressively the percentage of major detail which is surveyed and available to customers in the national topographic database so that, by the year 2000, 99 per cent. is available at any one time. The target for 1995–96 is 95 per cent.
- 4. In order to provide a quality supply service to customers, to dispatch products in response to valid orders as follows:
- 95 per cent. of Land-Line digital map units within six working days.
- 90 per cent. of small-scale maps within five working days.
- 5. To increase by 6 per cent. the annual revenue earned per member of staff employed.
These targets require further improvements on good performance by Ordnance Survey in previous years and recognise the importance of customers to the success of the agency.