§ Mr. DonohoeTo ask the Secretary of State for the Home Department if he will make a statement on the public information telephone inquiry lines operated by his Department, in each case indicating the costs of establishing, operating, and publicising these lines and the number of calls made to them up until this point; when they were established; and what assessment his Department had made of their effectiveness. [17453]
§ Mr. Howard[holding answer 3 April 1995]: There are 12 public inquiry points within the Home Office, including two in the Prison Service and six in the UK Passport Agency. The information available from existing records is as follows: