§ Mr. DuncanTo ask the Secretary of State for Defence what key targets have been set for the chief executive of the Defence Animal Centre, Melton Mowbray, for the financial year 1994–95.
§ Mr. SoamesThe chief executive of the Defence Animal Centre has been set the following key targets for 1994–95, the agency's first year of operation:
- (1) Establish service level agreements or equivalent with all major customers and suppliers.
- (2) Meet at least 95 per cent. of the standard of service targets laid out in the SLAs.
- (3) Increase overall business efficiency by at least 2.5 per cent.
- (4) Implement the options for change reduction in manpower with minimal reduction in output.
- (5) Develop an output-costing system which will measure the resources used to produce various outputs.
- (6) Adopt a common syllabus for joint service dog training.
- (7) Complete market testing feasibility study.