Public Opinion Surveys (Hansard, 25 October 1994)

§ Mr. Kirkwood
To ask the Lord President of the Council if he will list each public opinion survey commissioned by(a) his Department and (b) his agencies since 1 October 1992, showing for each the subject, objectives, total cost, the period in which it was conducted and the organisation from which it was commissioned.

Department or Agency Title Objective Timing Contractor

HM Treasury BT3 Share Sale Market Research May-July 1993 MORI

HM Treasury Electricity Generators Share sale Market Research July 1994 BMRB

Customs and Excise Travellers Charter survey 1993 Monitor quality of service provided staff to travellers July-August 1993 NOP(Consumer Market research)

Department of National Savings Advertising Tracking Study Monitor effect of savings advertising continuous Millwood Brown

Department of National Savings Product Features study Determine trade off between saving product features November 1992 Public Attitude surveys Ltd.

Department of National Savings Investment Guide Research Evaluate the launch of a new product booklet March-May 1994 Taylor-Nelson

Inland Revenue Shipley Accounts Office Customer Survey Ascertain customers' views on service provided January 1993O Line Telephone surveys

Inland Revenue Pensioners and their tax returns Assess difficulties in completing returns September 1993 CCC Research Ltd

508W

§ Mr. Newton
No public opinion surveys have been commissioned by my Department during the period specified. I am not responsible for any agencies.

§ Ms Lynne
To ask the Chairman of the Accommodation and Works Committee how much money was spent with foreign companies on refurbishment within the Palace of Westminster in the current financial year; and how much was spent in the same period with British firms.

§ Mr. Ray Powell
No contracts have been let to foreign firms by the Parliamentary Works Directorate in the current financial year for refurbishment work. However, contractors have normal commercial freedom to subcontract and purchase supplies, provided that they comply with specifications set by the Director of Works or other relevant authorities of the Palace of Westminster. Within these constraints contractors may choose occasionally to use foreign suppliers where they are competitive in quality or service. Some £10 million is forecast to be spent in the current financial year on maintaining the Palace of Westminster.

Department or Agency	Title	Objective	Timing	Contractor
HM Treasury	BT3 Share Sale	Market Research	May-July 1993	MORI
HM Treasury	Electricity Generators Share sale	Market Research	July 1994	BMRB
Customs and Excise	Travellers Charter survey 1993	Monitor quality of service provided staff to travellers	July-August 1993	NOP(Consumer Market research)
Department of National Savings	Advertising Tracking Study	Monitor effect of savings advertising	continuous	Millwood Brown
Department of National Savings	Product Features study	Determine trade off between saving product features	November 1992	Public Attitude surveys Ltd.
Department of National Savings	Investment Guide Research	Evaluate the launch of a new product booklet	March-May 1994	Taylor-Nelson
Inland Revenue	Shipley Accounts Office Customer Survey	Ascertain customers' views on service provided	January 1993O	Line Telephone surveys
Inland Revenue	Pensioners and their tax returns	Assess difficulties in completing returns	September 1993	CCC Research Ltd