HC Deb 25 October 1994 vol 248 cc575-6W
Mr. Morgan

To ask the Secretary of State for Wales when he expects to issue the guidelines on new unified complaints procedure for the NHS patients in Wales; and if he will make a statement.

Mr. Redwood

The unified complaints procedure is one of the recommendations of the Wilson report on NHS complaints procedures, "Being Heard", which are being considered by the Government in the light of consultation responses received.