HC Deb 30 November 1994 vol 250 cc720-2W
Mr. McAllion

To ask the Chancellor of the Duchy of Lancaster if he will list all those instances where contracting out of a function or service, previously provided in-house, has resulted in an identifiable improvement in the quality of the service provided.

Mr. Robert G. Hughes

The following list shows functions contracted out under the competing for quality programme in the period from 1 April 1992 to 31 December 1993 where departments have informed the efficiency unit that an improved quality of service has been specified.

Ministry of Agriculture, Fisheries and Food

  • Document Creation Unit (ADAS)
  • Buildings and Estate Management
  • Marine Surveillance
  • Library
  • Recruitment (up to Grade 7)

Central Office of Information

  • Catering
  • Office Services—Custody
  • Office Services—Cleaning

Central Statistical Office

  • Catering

HM Customs and Excise

  • Staff Restaurant, Queens Dock
  • Catering—Custom House, London
  • Catering—Dorset House, London
  • Catering–Manchester HQ
  • Debt Recovery Services
  • Vehicle Fleet Management

Ministry of Defence

  • Works Services: Cyprus, Gibraltar, Falklands, Belize
  • Harrier Support
  • Helicopter Support: Osprey, Heron, Seah
  • Tailoring (Northern Ireland)
  • Ration Delivery (Northern Ireland)

Department for Education

  • Catering

Department of Employment

  • Travel Services
  • Van Service Sheffield-Runcorn
  • Estates Maintenance
  • ERC Courses for Disabled (Employment Service)

Department of the Environment

  • Planning Inspectorate IT Project Management

Export Credits Guarantee Department

  • IT Operational Support
  • Receptionist/Telephonist Services

Foreign and Commonwealth Office

  • Purchasing Services

Department of Health

  • Operation and redevelopment of Hospital Episodes Statistics System
  • Office and Building Service London
  • Office Services, Quarry House

HMSO

  • Typing Services Publications

Home Office

  • Waste Disposal (Forensic Science Service)
  • Estate Management (Forensic Science Service)
  • Escort Services
  • HM Prison Blakenhurst
  • Prison Education

Inland Revenue

  • Writing Training Material
  • Reprographic
  • IT Services

Intervention Board

  • Travel Service

HM Land Registry

  • Legal Services
  • Surveys

Department of National Heritage

  • Hampton Court Garden Maintenance

Department of National Savings

  • Catering Services, Durham
  • Press Cuttings

Northern Ireland Civil Service

  • Property Certificate Service
  • Date Preparation
  • Operating Mainframe Computer

Office of Public Service and Science

  • Reprographics (Chessington Computer Centre)
  • Press Relations (Civil Service College)
  • Catering and Related (Civil Service College)
  • Distribution (Civil Service College)
  • London Centre Relocation (Civil Service College)
  • Building and Grounds Maintenance (Civil Service College)
  • Catering (RAS)
  • Reprographics (RAS)

Ordnance Survey

  • Hardware Maintenance
  • Bulk Enveloping and Dispatch

Scottish Office

  • Catering, Fire School

Department of Social Security

  • Travel Services (Benefits Agency)
  • Facilities Management (HQ)
  • Audit (ITSA)

Department of Trade and Industry

  • Database Maintenance
  • Stationery Supply

HM Treasury

  • Internal Audit

Treasury Solicitor's Department

  • Security

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