HC Deb 10 May 1994 vol 243 c76W
Mr. French

To ask the President of the Board of Trade what representations he has received concerning the practice of cellular networks of charging callers for connection to their network when the recipient is unable to take the call; and if he will make a statement.

Mr. McLoughlin

I have received no representations concerning charges made by operators for recorded messages, but I understand that the Director General of Telecommunications has received some. The Office of Telecommunications is exploring with the network operators how the level of customer satisfaction with recorded message services can be improved.