HC Deb 25 March 1994 vol 240 c476W
Mr. Bayley

To ask the Secretary of State for Transport, pursuant to his answer of 21 March,Official Report, column 104, concerning the passengers charter, whether rail franchisees will be required in their own passengers charters to commit themselves to standards of service, and levels of compensation to passengers when these standards are not met, that are no less favourable than those in the relevant British Rail passengers charter.

Mr. Freeman

Yes.