§ Ms PrimaroloTo ask the Secretary of State for Health, pursuant to her answer of 24 February,Official Report, column 356, what steps a member of community care staff with concerns about fraud or client abuse by their employer can take.
§ Mr. BowisIt is the responsibility of social care staff to raise such issues with their line managers and with any other authority as appropriate.
§ Ms PrimaroloTo ask the Secretary of State for Health what measures her Department takes to ensure that voluntary organisations and private providers of community care services have suitable complaints procedures in place.
§ Mr. BowisVoluntary and private providers of community care services are responsible for their own complaints procedures. If the service is being provided under a contract from the local authority, the local authority's own complaints procedures are available.