HC Deb 23 March 1994 vol 240 cc319-20W
Mr. McAllion

To ask the Chancellor of the Duchy of Lancaster what evidence he has as to the effect on the quality of service to the public of market-testing and privatisation of civil service activities since November 1991.

Mr. Waldegrave

Departments estimate that quality of service will improve in over a third of activities which have been included in the competing for quality programme for 1992–93 and will be maintained in the remainder.

Mr. McAllion

To ask the Chancellor of the Duchy of Lancaster if he will publish the evidence which led to his estimate of the savings from the market testing of civil service activities.

Mr. Waldegrave

The estimate of savings made on 4 November 1993 and published in the citizens charter second report on 16 March was based on reports made by Departments on their expectation of future performance of a service, and set against costs currently incurred.