HC Deb 14 March 1994 vol 239 c510W
Mr. Stevenson

To ask the Secretary of State for Transport how many complaints have been received by the traffic cones hotline; how many have been followed up; how many have resulted in the removal of cones; and what publicity the hotline has been given.

Mr. Key

Some 2,500 calls have been answered by the cones hotline between its introduction in June 1992 and 9 March 1994. Of these, some 1,200 have been followed up as formal complaints or observations. In three cases inquiries have led directly to the removal of cones. The cones hotline telephone number is displayed at the end of each set of major roadworks on the motorway and trunk road network. It has also been registered with directory enquiries. A press notice about the hotline was issued by the Department on 1 March 1994.

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