§ Mrs. LaitTo ask the Chancellor of the Duchy of Lancaster what key targets have been set for the Recruitment and Assessment Services Agency for the current financial year.
§ Mr. David DavisI have set the following targets for Recruitment and Assessment Services for 1994–95:
- 1. Financial break-even in accruals terms;
- 2. A 2 per cent. increase in efficiency over 1993–94 performance;
- 3. evaluation ratings of 96 per cent. of RAS customers satisfied with the service they have received, and 75 per cent. of these giving "more than satisfied" or "highly satisfied" assessments.