HC Deb 21 June 1994 vol 245 c74W
Ms Ruddock

To ask the Secretary of State for the Home Department what steps the Metropolitan police have taken to ensure that there will be a single telephone number for inquiries regarding clamped or towed-away cars after the contract for this service expires in September 1994 ; and if he will make a statement.

Mr. Charles Wardle

I understand that the Metropolitan police and the Parking Committee for London, which acts as a co-ordinating body for the new parking enforcement work of the London boroughs, have discussed the unification of the boroughs' computerised public inquiry service, dealing with vehicle removals and clamping, and the similar inquiry service provided by the police.

It is expected that a single system, with one inquiry point for motorists whose vehicles have been clamped or removed in London, will be provided by October 1994. Meanwhile, from 4 July 1994, arrangements involving the exchange of computer terminals will make it possible for the inquiry centre which is telephoned first to provide a full service to all callers.