HC Deb 14 June 1994 vol 244 c463W
Dr. Godman

To ask the Secretary of State for Scotland how many complaints have been reported upon by the housing association tenants ombudsman; how many of these have been acted upon by housing associations since December 1993; and if he will make a statement.

Lord James Douglas-Hamilton

The housing association ombudsman service which came into operation on 1 April 1994 has received 25 complaints. All cases are still under investigation, but I am advised that the ombudsman expects action on one complaint to be resolved shortly.