HC Deb 05 July 1994 vol 246 c164W
Mr. Anne Campbell

To ask the Secretary of State for Transport under the citizens charter how much compensation will be paid to the passengers stranded at Royston railway station at 12.30 am on Sunday 19 June, on their way from King's Cross to Cambridge; and how many passengers were affected.

Mr. Freeman

Under the passengers charter, BR offers compensation to the value of 20 per cent. or more of the ticket price paid if passengers are delayed for more than an hour. I understand that 30 passengers have so far requested compensation for the delay at Royston on 19 June and over £500 in compensation has been paid. I am not aware of the number of passengers affected by the delay.

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