Northern Gas (Hansard, 18 February 1994)

HC Deb 18 February 1994 vol 237 c1012W 1012W

§ Mr. Rendel
To ask the President of the Board of Trade how many complaints were(a) lodged and (b) substantiated against Northern Gas in each year since 1983.

§ Mr. Eggar
The number of complaints lodged against British Gas Northern is a matter for the Director General of Gas Supply.

§ Mr. Rendel
To ask the President of the Board of Trade which body is responsible for investigating complaints against Northern Gas.

§ Mr. Eggar
Responsibility for investigating complaints against British Gas Northern lies with the Office of Gas Supply.