§ Mr. Gordon PrenticeTo ask the Secretary of State for Health if he will list for each year since 1990 for each hospital in England, by department, how many complaints have been pursued and have succeeded under the clinical complaints procedure.
§ Dr. MawhinneyThe information held centrally about complaints is categorised as follows: 43W
- —by region.
- —whether a complaint is about a hospital or community service.
- —whether wholly or partly clinical or other.
- —whether the complaint was investigated by health authority officers or referred for further investigation.
The information is available in the booklet "Written complaints by or on behalf of patients, England", copies of which will be placed in the Library.