§ Mr. BayleyTo ask the Chancellor of the Duchy of Lancaster if he will make it his policy to ensure that none of the service standards specified in the charters published to date are relaxed or withdrawn during the current Parliament.
§ Mr. David DavisUnder the citizens charter, public services are required to set demanding but realistic standards of service. There is no intention to relax or withdraw service standards. On the contrary, as standards are met, so they are being raised.