§ Mr. DonohoeTo ask the Secretary of State for Scotland, pursuant to his answer of 24 January,Official Report, columns 71–72, what assessment has been made of the inquiries received by the Scottish Office's information line; what was the nature of the inquiries raised; what were the main subjects raised; and what percentage of calls related to these main subject areas.
§ Mr. LangCalls received on the Scottish Office enquiry line form a small proportion of the 8,000 or so calls
918Wper week dealt with by the Scottish Office central enquiry unit Calls relate to a wide variety of the subjects for which the Scottish Office is responsible. No central record is kept of the details of individual calls received since the central enquiry unit's task is to put the caller in touch as quickly as possible with the person in the Department who can best deal with the subject of the enquiry.
§ Mr. DonohoeTo ask the Secretary of State for Scotland, pursuant to his answer of 24 January,Official Report, column 71, how many calls have been received by the Scottish Office's information line in each month since its establishment.
§ Mr. LangThe number of calls to the Scottish Office enquiry line each month since its introduction has been:
Number October 1993 797 November 1993 740 December 1993 452 1January 1994 155 11st to 21st.