§ Sir Keith SpeedTo ask the Chancellor of the Exchequer what assessment he has made of the adequacy of the protection of the rights of individuals and companies in cases of disputes involving automatic cash dispensers or credit cards; and if he will make a statement.
§ Mr. NelsonThe Government believe that the code of banking practice and the banking ombudsman scheme provide an adequate framework in which disputes about banking services can be resolved.
§ Sir Keith SpeedTo ask the Chancellor of the Exchequer what recent discussions his Department has had with the joint stock banks over the problems of phantom withdrawals from cash dispensers.
§ Mr. NelsonThe Treasury has had no recent discussions with the banks on this issue, but officials do keep in regular contact with the Association of Payment Clearing Services who keep them informed about what the banks are doing to improve further the security and reliability of their systems.