HC Deb 02 February 1994 vol 236 cc787-8W
Mr. Meacher

To ask the Chancellor of the Duchy of Lancaster what has been the total cost so far of(a) producing and (b) distributing (i) each of the citizens charters and (ii) the documents associated with each of them.

Mr. Waldegrave

Production and distribution costs of publishing the Citizen's Charter White Paper (Cm 1599) and the Citizen's Charter First Report: 1992 (Cm 2101) are borne by HMSO, which expects to recover the costs through sales revenue. The cost of producing and distributing the leaflet guides to the Citizen's Charter White Paper and First Report are £900,000 and £440,000 respectively. Individual public service organisations are responsible for producing and distributing their own charters for those who use their services. The total costs of these, as far as we are aware of them, are set out in the table.

Costs of publication and distribution of charters and associated documents
Department/Organisation Cost £
OPSS
Guide to Citizen's Charter White Paper (Cm 1599) 900,000
Guide to Citizen's Charter First Report (Cm 2101) 440,000
Ministry of Agriculture, Fisheries and Food 42,269
British Rail 250,000
HM Customs and Excise 306,948
Employment Department 630,808
Department for Education 5,262,639
Department of the Environment 79,418
Foreign and Commonwealth Office 41,779
Department of Health 4,101,227
Inland Revenue 5,000
London Underground 362,000
Lord Chancellor's Department 131,000
Department of Social Security 257,160
Northern Ireland Civil Service 518,700
Scottish Office 419,000
Welsh Office 622,148
Total 14,370,096