§ Mr. ThurnhamTo ask the President of the Board of Trade on what criteria he judges the performance of the chairman of the Post Office; when he will next review his performance; and if he will make a statement.
§ Mr. McLoughlin[holding answer 25 October 1993]: I look to the chairman of the Post Office to lead the board and the Post Office as a whole in providing high quality of service to its customers, efficiently and effectively, particularly measured against the financial and efficiency targets for the Post Office and its businesses set by Government as detailed in the Post Office annual report and accounts, and against targets agreed for the quality of service provided by the businesses.