HL Deb 26 May 1993 vol 546 c19WA
Lord Gainford

asked the Secretary of State for Defence:

What key targets have been set for the Defence Postal and Courier Service defence support agency for 1993/94.

Viscount Cranborne

The chief executive of the Defence Postal and Courier Service defence support agency has been set the following targets for 1993/94:

  1. 1. Improve the percentage of air mail and Ministry of Defence van service items that meet quality of service standards by 0.5 per cent. and 2 per cent. respectively.
  2. 2. Introduce an automated financial management and information system by 31st March 1994 to produce all necessary information to support measures of output and unit costs and to meet the accounting requirements of defence agencies.
  3. 3. Increase the agency's efficiency by making a 1 per cent. saving against 1992/93 outturn net operating costs (either by input or output means).
  4. 4. Implement phase 1 of the agency's market testing plan and examine the potential for areas for further study.