§ Trained Output
§ Agreed numbers to be trained:
| Number | |
| Dogs | 380 |
| Horses | 50 |
| Dog handlers | 536 |
| Equine managers | 18 |
§ Success Rate
§ To achieve trained output within in-training wastage rates of:
| Percentage | |
| Dogs | 39 |
| Horses | 10 |
| Dog handlers | 5 |
| Equine managers | 10 |
§ Cost
§ To achieve programmed output within budget.
§ Efficiency
§ To produce agreed costs proposals by 1st April 1994, to reduce the cost per animal/handler through improved efficiency in the management and training of animals and personnel, and by collocation and rationalisation of resources.
§ Management Systems
§ To install a financial accounting and management information system package to enable operation of a full cost accruals accounting system by 1st April 1994.
§ Market Testing
§ To evaluate the impact in value for money terms of market testing all agency functions which do not have a direct war role; to identify in order of priority agency functions to be market tested in a programme which will begin by 1st April 1994.
§ Customer Satisfaction
§ To conduct a customer satisfaction survey of quality and, by 1st April 1994, set targets for improvement.
§ I have placed a copy of the framework document in the Library of the House.