HL Deb 16 June 1993 vol 546 cc79-80WA
Lord Gainford

asked Her Majesty's Government:

What key performance targets have been set for the chief executive of the Directorate General of Defence Accounts in 1993–94.

The Parliamentary Under-Secretary of State, Ministry of Defence (Viscount Cranborne)

Under the terms of the agency's framework document, a range of revised targets for 1993–94 have been set which will ensure continuing improvement in the quality of service that the agency provides to its customers, as well as reflecting the continuing need to secure economies in defence spending.

The targets for the period 1993–94 are:

  1. (a) To complete the agency's planned workload, as agreed with our customers, within the funds allocated for this purpose and to cope with any unforeseen requirements in the year;
  2. (b) To maintain the agency's quality of service as defined in the Service Level Agreements and secondary targets;
  3. (c) To seek further efficiencies in the use of resources to the advantage of the agency and its customers, thereby making efficiency savings of at least 1.5 per cent. of the total cash budget (excluding those savings arising directly from centrally managed efficiency measures);
  4. (d) To compete for payroll work offered through the Government's market testing programme and to win all that is competed for;
  5. (e)To carry out a study into the incidence of cost in the agency so that fixed costs and variable costs are clearly and separately identifiable, with the further aim of reducing fixed costs.