§ Mr. KynochTo ask the Secretary of State for Defence what performance targets have been set for the Naval Aircraft Repair Organisation Defence Support Agency for 1993–94.
§ Mr. HanleyThe Director General Aircraft (Navy), acting as the owner of the agency on behalf of my right hon. and learned Friend the Secretary of State for Defence under the terms of the agency's framework document has set the following key targets for this financial year:
Quantity:
To complete 100 per cent. of the funded task as detailed in DGA(N)'s tri-service schedule of identified repair work.Quality:
To reduce by 2 per cent. the weighted number of allied quality assurance publication non-conformances in 1993–94.Timelines:
To complete more than 85 per cent. of contracts on time in 1993–94 and to increase this figure to over 95 per cent. by the end of 1994–95.Cost:
To maintain the cost of direct output units at its current level throughout 1993–94 and to achieve a 7.5 per cent. reduction over the 1991–92 launch values by the end of 1994–95.Efficiency:
To improve the efficiency index (measured work content divided by the measured time taken) from 61.4 per cent. in 1992–93 to 63.3 per cent. by the end of 1993–94.Productivity:
To improve productivity from the achieved 1992–93 figure of 560 to an average of 575 direct output units per employee by the end of 1993–94.These targets are similar to those set for last year, but the way the productivity and timeliness targets have been set has changed. The target for productivity for 1992–93 was calculated on the basis of overtime that could not be met from within the available funding. The target for timeliness for 1992–93 was specifically developed as a new method of measuring contract performance for the agency, but there were no historical data to provide a realistic baseline. Nevertheless, improvements of 2 per cent. and 18.3 per cent. were achieved in productivity and timeliness last year.