§ Mr. TredinnickTo ask the President of the Board of Trade, what targets he has set the Laboratory of the Government Chemist for 1993–94.
§ Mr. McLoughlinThe Laboratory of the Government Chemist's primary target will continue to be to recover its full costs from income for customer work. This is a demanding target: in addition to the fact that the laboratory is now required to operate in an increasingly competitive market, it also expects to reduce its controllable costs by 2 per cent. this year.
I have also set it the following secondary targets for 1993–94: 435W
to increase the rate of completion of reports on analysis of/research into samples by the date agreed with customers from 88 per cent. in the first quarter to over 90 per cent. in the last quarter;to achieve more than 85 per cent. of contract research milestones within the time scale agreed with the customer;to maintain accreditation from the national measurement accreditation service—NAMAS—for the existing categories of work and obtain NAMAS accreditation for at least one further category of work by April 1994; andto acquire laboratory-wide accreditation to BS 5750—ISO 9001—by April 1994.In addition, I have set the chief executive of the agency the personal target of replying within 10 working days to letters from hon. Members delegated to him for reply.