§ Mr. MorganTo ask the Secretary of State for Wales whether the Welsh health helpline will be operational outside normal office hours on(a) an answerphone and (b) an operational basis; and what proposals he has to monitor its effectiveness.
§ Mr. Gwilym JonesSince its inception on 30 November 1992, Health Line Wales has been manned from 9 am to 5 pm every weekday, and an answerphone service operates outside those hours. All calls are monitored, and this information will be part of the evaluation of the service.