HC Deb 01 February 1993 vol 218 c4W
Mr. Mackinlay

To ask the Secretary of State for Transport who he intends shall be responsible for marshalling and providing customer action teams and increasing at short notice the staffing levels both in the retail and operational management area following either a major delay, incident or rail crash.

Mr. Freeman

It will be for franchisees and other passenger operators to decide their own arrangements for the care of passengers.

Mr. Mackinlay

To ask the Secretary of State for Transport (1) what is his intention on how diversionary routes shall be charged or costed out following the vesting day of Railtrack;

(2) which body shall be responsible for deciding the apportionment of costs, charges or damages relating to delay or loss of customers due to a train failure where more than one operator had use of the track or train path, following the vesting day of Railtrack.

Mr. Freeman

These are matters for access agreements.