HC Deb 17 December 1993 vol 234 cc1078-9W
Mr. Gordon Prentice

To ask the Chancellor of the Duchy of Lancaster what were the reasons for the award to NORWEB of a charter mark.

Mr. Waldegrave

NORWEB was awarded a charter mark because it was able to demonstrate to the Prime Minister's advisory panel on the citizens charter, by reference to its nine charter mark criteria, that it had achieved the required high degree of excellence in its services to the public.

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