HC Deb 21 April 1993 vol 223 c104W
Mrs. Helen Jackson

To ask the Secretary of State for the Environment if he will introduce legislation to make water companies liable for flood damage from sewer pipes.

Mr. Maclean

Following proposals made by the Director General of Water Services, the Water Supply and Sewerage Services (Customer Service Standards) (Amendment) Regulations 1993, SI.1993 No. 500, which came into effect on 1 April 1993, extended the scope of the water industry's guaranteed standards scheme to provide, among other measures, for the refund of annual sewerage charges, up to a maximum of £1,000, paid by customers who suffer foul flooding of their property. I welcome these improvements to the generally good services that the water companies provide for their customers.