§ Mr. RedmondTo ask the Secretary of State for Social Security if he will list the fact-finding visits made in the past 12 months by the chief executive of each executive agency for which he is responsible; and what were the findings resulting from each visit.
§ Mr. ScottEach of the chief executives makes regular visits to their operational areas as a matter of good management practise; these visits provide opportunities to meet staff and discuss with them ideas, initiatives and problems.
Visits are also made under the Government scheme to link agencies with academic institutions, and to investigate academic training opportunities for staff; and to other countries social security operations to share experience and expertise.
The following visits were made in the last 12 months:
Benefits agency
- Glasgow
- Belfast
- Midlands
- Leeds
- Birmingham
- AA Unit/DCA Unit
- Newcastle Benefits Directorate
District branch offices
- Glasgow Shettleston
- Nottingham (David Lane)
- Leamington Spa
- Wolverhampton
- Edmonton
- North Wales
- Bradford
- Dartford
- Warrington and Widnes
- Hackney and Islington
- Surrey Downs
Area directors offices
- East of Scotland
- Glasgow and Paisley x 2
- Merseyside and Bristol
- East Midlands
- Fylde Benefits and War Pensions Directorate x 2
Management services
- Parliamentary Business Branch
- Preston Training Centre
Contributions agency
Central Services Newcastle:
- Contracted-out Employment Group, Newcastle upon Tyne
- Field Operations Support Group, Newcastle upon Tyne
- Training, Newcastle upon Tyne
- Data Entry Group, Newcastle upon Tyne
Area offices:
- Newmarket
- Essex
- Canterbury
- Milton Keynes
- Bath
- Edinburgh
- Colwyn Bay
- Glasgow
- Durham
- Dundee
921 - Croydon
- Liverpool
- Swindon
- Cardiff
- Plymouth
- Blyth
- London (City)
- Sheffield
- Brixton
- Cannock
Resettlement agency
Resettlement units:
- Alvaston
- Camden
- Cedars Lodge
- Lancelot Andrew's House
- Leicester
- Plawsworth
- Pound Lodge
- Sittingbourne
- Southampton
- South Wales
- Spur House
- Walkden
- West End House
- Woodhouse
Replacement projects:
- North Tyneside
- Nottingham
- Derby
- Rochdale
- Brighton
- Manchester, Smithfield
Information technology service agency (ITSA)
- Butler Cox Foundation International Conference
- Salford University
- Lancaster University
- Northern Ireland Social Security Agency
- United States Social Security Administration
- Manchester Business School