HC Deb 28 October 1992 vol 212 cc691-2W
Ms. Mowlam

To ask the Chancellor of the Exchequer what consultations were undertaken with service users in the course of the production of the taxpayers charter (Inland Revenue) and the taxpayers charter (Customs and Excise).

Mr. Dorrell

[holding answer 26 October 1992]: The taxpayers charter was issued to provide a public statement of the standard of service at which the Inland Revenue and Customs and Excise aim. There were no formal consultations.