§ Mr. SteenTo ask the Secretary of State for Social Security if he will repay £45.71 to cover bank charges incurred by Miss Sally Howes of the Windmill, Dartington, Totnes, as a result of the delay in processing her claim for family credit.
§ Mr. BurtThe administration of family credit is a matter for Mr. Michael Bichard, the chief executive of the Benefits Agency. As Miss Howes' claim is a personal and confidential matter, he will reply direct to my hon. Friend.