HC Deb 19 November 1992 vol 214 cc351-2W
Ms. Ruddock

To ask the Secretary of State for the Home Department what proportion of prisoners' requests or complaints referred to governors are answered within seven days.

Mr. Peter Lloyd

The figure requested is not readily available and I will write to the hon. Member.

Ms. Ruddock

To ask the Secretary of State for the Home Department what proportion of prisoners' requests or complaints referred to area managers are answered within six weeks(a) in total and (b) in each prison service area.

Mr. Peter Lloyd

During the period April to September 1992, 69 per cent. of area managers' answers to prisoners' requests or complaints were sent within six weeks. For individual areas the figures were:

Area Percentage
Central 73
Chilterns 57
East Anglia 74
East Midlands 76
Kent 81
London North 72
London South 39
Mercia 76
North East 92
North West 48
South Coast 82
Trans-Pennine 63
Wales/West 78
Wessex 81
Yorkshire 90

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