§ Ms. MowlamTo ask the Chancellor of the Duchy of Lancaster if he will provide a breakdown of the costs to date incurred in the promotion and publication of the citizens charter, all subsequent charters and the chartermark award scheme.
§ Mr. Robert JacksonThe promotion, publication and distribution of the citizens charter White Paper, popular version, ethnic minority versions and audio version for the partially sighted cost £930,000.
The costs of the promotion, publication and distribution of subsequent charters is approximately:
£ British Rail 250,000 HM Customs & Excise 12,000 Employment Department 630,000 Department For Education 2,000,000 Department of the Environment 300,000 Department of Health 2,000,000 Inland Revenue 12,000 London Underground 110,000 Northern Ireland 417,400 Scottish Office 342,000 Department of Social Security 43,500 Welsh Office 535,000 The Chartermark award scheme 1992 cost £810,000. This includes publication, distribution and advertising costs as well as the cost of the awards ceremony and the separate design competition for schools.
§ Ms. MowlamTo ask the Chancellor of the Duchy of Lancaster, how many different languages the citizens charter White Paper CM 1599 is currently available in; and if he will list them.
§ Mr. Robert JacksonThe citizens charter White Paper (Cm. 1599) was published in English.
The "Guide to the Citizen's Charter", which provides a summary of the policies and initiatives set out in the charter, is available in English, Welsh, Bengali, Gujariti, Hindi, Punjabi, Urdu, Chinese, Vietnamese, Greek and Turkish.