HC Deb 13 January 1992 vol 201 c494W
27. Mr. Harry Greenway

To ask the Secretary of State for Transport what further plans he has for discussions with the directors of British Rail South East for the implementation of the citizens charter; and if he will make a statement.

29. Mr. Moate

To ask the Secretary of State for Transport what progress has been made in the development by British Rail of a passengers charter to ensure higher standards of service to rail passengers and to reduce train delays and cancellations.

Mr. Freeman

Discussions with British Rail about its passengers charter are well advanced. British Rail will publish its charter soon.