HC Deb 27 February 1992 vol 204 cc599-600W
Mr. Meacher

To ask the Secretary of State for Social Security what proportion of DSS agency offices have withdrawn business reply envelopes; how many people were affected by the withdrawal of business reply envelopes; and what are the estimated savings for the agency in the year 1992–93 from the withdrawal of these envelopes.

Miss Widdecombe

Customer services are a matter for Mr. Michael Bichard, the chief executive of the Benefits Agency. He will write to the hon. Member and copies will be placed in the Library and the Public Information Office.